Privacy Policy

At Heartbeat CPR & First Aid, your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it. By using our website and services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information when you visit our website, register for a course, or contact us:

Personal Information: name, email address, phone number, billing address, and payment details.
Course Information: class registrations, certifications earned, and scheduling preferences.
Technical Information: IP address, browser type, and general usage data for site optimization (via cookies or analytics tools).

2. How We Use Your Information

We use your information to:

Process course registrations and payments
Provide certification documentation and course reminders
Communicate updates, confirmations, or changes to your class
Improve our website and services through analytics
Comply with American Heart Association (AHA) certification requirements

We do not sell, trade, or rent your personal information to third parties.

3. Sharing of Information

We may share your information only in the following situations:

With the American Heart Association for certification purposes
With trusted service providers (e.g., payment processors) who help us operate our business
If required by law, regulation, or legal process

4. Data Security

We take appropriate steps to protect your information from unauthorized access, alteration, or disclosure. While no system is 100% secure, we use industry-standard safeguards to keep your data safe.

5. Cookies

Our website may use cookies or tracking technologies to improve user experience and understand site traffic. You can adjust your browser settings to refuse cookies if you prefer.

6. Your Rights

You may request to:

Access or update your personal information
Opt out of email communications at any time
Ask us to delete your information, subject to certification record-keeping requirements

7. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:
📧 kpittman@heartbeatcprfirstaid.org
📞 301-301-9964

Effective Date: 09/27/2025